Know which camera is down.
Sentinel checks every IP camera and DVR/NVR channel and tells you which one went dark, froze or got covered, before you need the footage. It works with Hikvision, Dahua, Axis and most ONVIF devices.
SW-02 stopped answering. The cameras behind it show as unreachable and a single alert goes out, for the switch.
The cost of finding out about a blind camera too late
A camera that stopped recording properly usually gets found out when someone needs the footage.
You find out when you already need the footage
- Cameras freeze or turn away and nobody notices until something happens.
- When a switch goes down, every camera behind it reports separately and the cause is hard to find.
- A recorder disk with errors can leave the evidence unsaved.
- The installer hears about it from the customer’s complaint.
You find out within minutes what failed and where
- Every check catches covered cameras, dirty lenses, lost signal and frozen pictures.
- When a switch goes down, one alert goes out for the switch and the cameras behind it show as unreachable.
- On Hikvision DVRs and NVRs and on Digifort, disks, channels recording on schedule and the clock are checked.
- The ticket opens by itself, with a title and the reasons, on the site’s board for you to assign.
Nine failures you can see in the picture.
On every check the agent takes a snapshot from each camera and Sentinel compares it with what that camera should see. When something is wrong, it tells you what it is, since when, and what to check at the site.
Something blocks the lens: a hand, a bag, paint.
An obstruction or tampering at the camera.
Sentinel opens an unassigned ticket on the site, with its number, title and the reasons, and alerts the members subscribed to that site by email, Telegram or phone. Email and Telegram carry the camera’s snapshot.
When a switch goes down, the alert names the switch.
Sentinel knows which device each camera hangs from. When a switch stops answering, the cameras behind it read “unreachable via” that switch and you get one alert, for the switch.
- ROUTER-01Up
- SW-01Up
- GATEUp
- BAY-1Up
- SW-02Down
- DOCK-2Unreachable via SW-02
- DOCK-3Unreachable via SW-02
Routers, switches and access points are watched too. Every site has its network map, and the agent finds the devices on the LAN (over ONVIF and with a scan) so you can add them from there.
Disks, recording and the recorder’s clock.
On Hikvision DVRs and NVRs and on Digifort, Sentinel also asks the recorder about its disks, whether each channel records on its own schedule, and whether its clock is right. Other brands still get the picture and network checks.
- HDD 1OK3.6 TB
- HDD 2Disk problemThe recorder reports a disk error.
- CH 01–08Not recordingNothing recorded for 3 h.
- CH 09–16RECRecording.
- ClockClock driftRuns 4 min ahead: footage timestamps will be off.
Failed disks, a drifting clock and channels that do not record on schedule, on Hikvision DVRs and NVRs and on Digifort.
Every confirmed failure opens a ticket.
When a failure is confirmed, Sentinel opens a ticket on the camera’s site. You assign it to someone on the team, who is told through their own channel, and the comments keep the photos and what was done. When the camera comes back the ticket notes it, and if it fails again soon after, the same ticket reopens.
- #128To doGATE has had no signal for 2 h. Opened by Sentinel.
- #127In progressCORRIDOR-3 covered. Assigned to Marina, with 2 photos.
- #126DoneGARAGE-B1 came back at 09:40 and the ticket closed itself.
Your cameras on the site’s floor plan.
Upload the floor plan as an SVG and place each camera with its direction, field of view and range. Two points and one real distance put the plan to scale, and each camera takes the colour of its image status.
- DOCK-2OKFaces the loading bay · 90° · 25 m.
- DOCK-3MovedNo longer points at its reference view.
- GATENo signalCovers the entrance · 100° · 15 m.
From the camera to your phone.
A small agent runs on a computer at the site. It reaches the cameras and recorders on the local network and connects out to us, so there are no ports to open.
Each person picks where their alerts go, for which sites and which problems. When the camera recovers, another message follows.
- Brands
- Hikvision, Dahua, Axis, Hanwha, Digifort and any ONVIF or RTSP device.
- Live view
- When a snapshot is not enough, watch the camera right now through the agent.
- Team
- Invite people with a role and choose which sites each one sees. Technicians see status without touching the settings.
- Clients
- One workspace per client, and one login to move between them.
- Phone
- Install it as an app on iPhone or Android and get alerts as notifications.
- API
- API keys to bring camera status into your own systems.
Sentinel now
CORRIDOR-3 (Office 2): covered for 14 min
Something blocks most of the view.
Check for an obstruction or tampering at the camera.
Priced by cameras and sites.
One plan per workspace. 7-day free trial on every plan. Prices in US dollars, charged monthly in Argentine pesos at the official exchange rate.
Starter
For a single store, office or building.
US$ 16.00per month- 4 cameras included
- 1 site
- Each extra camera US$ 5.00 / month
- Each extra site US$ 10.00 / month
- Recorder disks, recording and clock
- Image checks on every camera
- Network discovery
- Network map
- Telegram alerts
- Phone notifications
- API access
- For several sites
Pro
For businesses and integrators with several locations.
US$ 24.00per month- 8 cameras included
- 2 sites
- Each extra camera US$ 3.50 / month
- Each extra site US$ 10.00 / month
- Incident tickets
- Floor plan with camera views
- Recorder disks, recording and clock
- Image checks on every camera
- Network discovery
- Network map
- Telegram alerts
- Phone notifications
- API access
Business
For large installations and security companies.
US$ 40.00per month- 16 cameras included
- 3 sites
- Each extra camera US$ 3.00 / month
- Each extra site US$ 10.00 / month
- Incident tickets
- Floor plan with camera views
- Recorder disks, recording and clock
- Image checks on every camera
- Network discovery
- Network map
- Telegram alerts
- Phone notifications
- API access
Enterprise
For chains, large networks and security companies with needs of their own.
Custompriced by volume- Every module included
- Cameras and sites to fit your installation
- Priority support
- Custom plan and terms
- Help getting started
Questions
Your first camera check is a few minutes away.
Start today with a 7-day full trial. Card required; nothing is charged until it ends. Install the agent with one command.
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